Privacy Policy
Security and Privacy Policy for Personal Information
This privacy notice was last updated on February 14, 2024. This notice describes the policy, procedures, and use of your personal information when you use our web services and informs you of your privacy rights and how the law protects you.
1. Collection and use of your personal information
You can browse our website without providing any personal information or email address. The only cookies used by our site are functional cookies (session cookies). These are anonymous and do not allow us to identify you. These cookies are essential to provide you with the services available on the website and to enable you to use some of its features. Without these cookies, the services you have requested cannot be provided, and we only use these cookies to provide you with those services.
2. What data do we collect through our website?
The only personal information we collect through our website is that which you voluntarily provide when you place an order. We only collect the information we need to provide you with the requested service. Siroflex Limited collects the following data when you create your customer account:
- Identification information: Last name, first name, Company
- Address
- Email address
- Phone number
3. How do we collect your personal data?
The website itself does not collect any data about you. The information we collect is provided directly and voluntarily when you fill out a customer account registration form. We collect and process the information received when you complete an order.
4. Use of your personal information
Siroflex Limited collects your information so that we can:
To provide all the services necessary for the execution of parts orders.
5. How do we store your information and how long do we keep it?
Siroflex Limited securely stores your personal information on Canadian servers. We use advanced and reliable methods to secure data and ensure optimal integrity, protecting it against unauthorized access. Our document retention policy complies with our records management policy. We recognize the importance of giving our clients control over their personal information. Therefore, we offer the option to delete specific data upon individual request. Individuals wishing to exercise this option can submit a formal request to delete their personal information to our Privacy Officer.
6. Communication of your personal information
6.1. Application of the law
In certain circumstances, Siroflex Limited may be required to disclose your personal data if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency).
6.2. Other legal requirements
Siroflex Limited may disclose your personal data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Siroflex Limited
- To prevent or investigate any potential wrongdoing related to the use of our services
- Protecting the personal safety of website users or the public
- To meet applicable legal or regulatory requirements.
7. Security of your personal information
The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
8. Legal basis for the processing of personal information
8.1. Your rights
Siroflex Limited is committed to respecting the confidentiality of your personal data and safeguarding your rights. Under this privacy notice, and by law, you have the right to:
-Request access to your personal information. You have the right to access, where applicable, the personal information we hold about you and to request a copy of it. There are exceptions to this right provided for by law.
- Request the correction of your personal information. You can update or delete the information we hold about you. You have the right to have any incomplete or inaccurate information we hold corrected.
- Withdraw your consent. You have the right to withdraw your consent to the use of your personal data. Once we receive notification that you are withdrawing your consent, your data will no longer be used for the purposes for which you consented. However, if you withdraw your consent, we may not be able to continue providing you with the transactional website service.
8.2. Applicable Laws
These terms of use are governed by and construed in accordance with the laws of the Province of Quebec and the laws of Canada applicable therein. Any dispute shall be submitted to a court of competent jurisdiction in the judicial district of Montreal, Province of Quebec. If any provision of these terms of use is illegal, void, or for any reason unenforceable, then that provision shall be severable from the remainder of these terms of use and shall not affect the validity and enforceability of the remaining provisions. For more information, please visit the Commission d'accès à l'information du Québec (Quebec Access to Information Commission).
9. Changes to this privacy notice
We may update our Privacy Notice from time to time. We will notify you of any changes by posting the new Privacy Notice on this page. We will update the "Last Updated" date at the top of this Privacy Notice. We encourage you to review this Privacy Notice periodically for any changes. Changes to this Privacy Notice are effective when they are posted on this page.
10. Contact us
If you have any questions about our company's privacy notice, the data we hold about you, or if you wish to exercise any of your rights regarding the protection of personal information, please do not hesitate to contact our Privacy Officer, Yann Jenin, by sending an email to the following address: yann@siroflex.ca

